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Dear Pat,

 

Laura and I would like to express our gratitude for the care you and your team gave to our mother. Two years ago we were drawn to your facility because of the home environment concept. Experience with my Mom, Dad and Mother-in-Law taught me that “it's about the people.” You manage to select good people, set high expectations, demand excellence and the best people respond. Your technical understanding of Alzheimer's, drug effects and patient response is truly amazing. I have been surprised to see patients from other facilities arrive in a catatonic state, then weeks later see them speaking, walking and eating at the table with the other residents. Alzheimer's is still devastating but you give residents the most life in their situation.

 

I have in my career and life known only one other CEO with the vision and capability to drive expectations as you do. Joe Manning revived a declining company and took them into the Fortune 500. If there is anything I can do to help you and Light Heart in it's mission, your vision, please do not hesitate to ask.

 

Thank you, 

Dale Painter

At Light Heart Memory Care, we care for the whole family.We love our families to be involved and to become part of our Light Heart family.
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